Information technology governance in the government public sector: a systematic mapping of the scientific production
by Aline Rossales Sengik; Guilherme Lerch Lunardi
International Journal of Services Technology and Management (IJSTM), Vol. 28, No. 3/4, 2023

Abstract: The greater technological dependence and the increase of investments made in information technology (IT) by organisations in the public sector are some of the factors that have contributed considerably to the implementation of IT governance (ITG) in these organisations, which seek to offer better services and increase their public value. So, based on a systematic literature review, we aimed to map the research carried out on ITG in the government public sector. A total of 48 articles published in the Scopus and Web of Science databases comprise this study's portfolio. The results showed that the topic has gained relevance, especially in recent years, evidencing it as a research area in development and with opportunities for application in different organisations linked to the public area. Four themes stood out in the analysed studies: ITG mechanisms, critical success factors, ITG models, and ITG focus areas. In addition, we provide information to guide a future research agenda on ITG in the public sector, thus expanding the existing body of knowledge on the topic.

Online publication date: Thu, 29-Jun-2023

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