Title: Rethinking occupational welfare policies in long-term care organisations during the COVID-19 pandemic: an organisational ethics approach

Authors: Giorgio Mion; Angelo Bonfanti; Francesca Simeoni; Cristian R. Loza Adaui

Addresses: Department of Business Administration, University of Verona, Via Cantarane, 24, 37129 Verona, Italy ' Department of Business Administration, University of Verona, Via Cantarane, 24, 37129 Verona, Italy ' Department of Business Administration, University of Verona, Via Cantarane, 24, 37129 Verona, Italy ' Institute of Economics, Friedrich-Alexander University Erlangen-Nürnberg, Kochstr. 4 (17), 91054 Erlangen, Germany

Abstract: Non-profit organisations, in particular long-term care organisations, have faced several challenges arising from the COVID-19 pandemic. Long-term care organisations have had to meet these challenges by relying on their core ethical values and human capital. This paper examines the occupational welfare policies adopted by a long-term care organisation during the pandemic and the individual, managerial, organisational and societal effects of these policies from an organisational ethics perspective. The study explores the case of a non-profit organisation - Fondazione Monsignor Alessandro Marangoni - that adopted occupational welfare policies, enabling it to manage the early COVID-19 outbreak without negative consequences. The findings show that organisational ethics are embedded into occupational welfare policies and demonstrate their role for the welfare society in times of crisis.

Keywords: long-term care; non-profit organisations; occupational welfare policies; residential services for elderly; intrinsic motivations; value-based organisations; welfare service management; organisational ethics; COVID-19 pandemic.

DOI: 10.1504/IJMFA.2021.116216

International Journal of Managerial and Financial Accounting, 2021 Vol.13 No.1, pp.48 - 63

Received: 18 Aug 2020
Accepted: 05 Feb 2021
Published online: 13 Jul 2021 *

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