Title: Online learning usage and performance among students within public universities in Yemen

Authors: Adnan H. Aldholay; Zaini Abdullah; T. Ramayah; Osama Isaac; Ahmed M. Mutahar

Addresses: Centre for Postgraduate & Professional Studies, Faculty of Business and Management, Universiti Teknologi MARA, Shah Alam Selangor, Darul Ehsan, 40450, Malaysia ' Centre for Postgraduate & Professional Studies, Faculty of Business and Management, Universiti Teknologi MARA, Shah Alam Selangor, Darul Ehsan, 40450, Malaysia ' Department of Management, School of Management, Universiti Sains Malaysia, Penang, 11800, Malaysia; Department of Cognitive Science, Faculty of Cognitive Science and Human Development, Universiti Malaysia Sarawak, Samarahan, Sarawak, 94300, Malaysia ' Faculty of Business and Accountancy, Department of Management, Lincoln University College (LUC), Selangor, 47301, Malaysia ' Centre for Postgraduate & Professional Studies, Faculty of Business and Management, Universiti Teknologi MARA, Shah Alam Selangor, Darul Ehsan, 40450, Malaysia

Abstract: As information and communication technology (ICT) is making the leap to transform all aspects of life, online learning has become widely viewed as the future of education. Because Yemen is lagging behind in the adoption of ICT, being faced with many challenges, limited resources, weak infrastructure, and a high student population, the focus of this research will be on Yemeni Institutes of Higher Education and the role that online learning can play in Yemen. This conceptual paper extends the DeLone & McLean information system success model (DMISM) to create a comprehensive model that comprises five main antecedents as independent variables (namely technological, task, individual, social, and organisational characteristics) with actual usage, user satisfaction and cognitive absorption as mediating variables, and performance impact as a dependent variable. The anticipated findings will provide a guideline for both policymakers and university management. The theoretical and practical implications are also discussed.

Keywords: online learning; DeLone & McLean; DMISM; DeLone & McLean information system success model; performance; higher education; Yemen.

DOI: 10.1504/IJSS.2018.091842

International Journal of Services and Standards, 2018 Vol.12 No.2, pp.163 - 179

Received: 08 Jun 2017
Accepted: 05 Jan 2018
Published online: 18 May 2018 *

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