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International Journal of Process Management and Benchmarking

Title	Author(s)	Vol. and Issue nos.	Page nos.	Full-text article
Clustering and identifying the Lean Six Sigma projects: higher education institutes	Razieh Aghaei; Dariush Mohamadi; Arash Shahin	Vol.13 No.1	145-156
A comparative analysis of lean manufacturing, Six Sigma and Lean Six Sigma for their application in manufacturing organisations	Harsimran Singh Sodhi	Vol.13 No.1	127-144
Strategic framework for successful implementation of synergistic approach SCQM (TQM-SCM)	Mandeep Kaur; Kanwarpreet Singh; Doordarshi Singh	Vol.13 No.1	96-126
Energy conservation through lean initiative in a manufacturing company: a case study	S. Giridar; P.G. Saleeshya; Sasi K. Kottayil	Vol.13 No.1	73-95
Multi-criteria decision making and project portfolio management for transport infrastructure investment in Thailand	Panasin Chungsawanant; Parames Chutima; Chaipong Pongpanich	Vol.13 No.1	47-72
Scenario building and measurement of the business process maturity using fuzzy cognitive mapping technique: a case study in SAIPA company	Mohammad Reza Sadeghi Moghaddam; Ali Safari; Hossein Safari; Taha Mansouri	Vol.13 No.1	19-46
Modelling new service development using Kano, QFD and mathematical programming in an emergency department healthcare unit	Arash Apornak; Sadigh Raissi; Abbas Keramati; Kaveh Khalili-Damghani	Vol.13 No.1	1-18