Applying fuzzy AHP to analyse the critical factors of adopting SoLoMo services Online publication date: Sat, 29-Jun-2019
by Heng-Li Yang; Shiang-Lin Lin
International Journal of Mobile Communications (IJMC), Vol. 17, No. 4, 2019
Abstract: Social-local-mobile (SoLoMo) refers to a variety of innovative mobile app services that enable users to obtain location-based information at any time and place, as well as to interact with others in real-time. It would be important for service providers and government to understand consumers' requirement priorities for these newly developed technological services. In this study, we employed the consumption value model and fashion theory as the basis to establish the evaluation hierarchical structure. Further, we applied fuzzy AHP method to find out the critical positive and negative evaluation factors while users adopting SoLoMo services. The results indicate that privacy risk, information accuracy, location-based store information search, maintaining affection and friendship with others, and real-time direction and distance to destination are the top five critical factors. In addition, this study also finds the priority differences between users using 3/4G mobile internet access and users using Wi-Fi fixed internet.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Mobile Communications (IJMC):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook