An efficient supplier selection model for hospital pharmacy through fuzzy AHP and fuzzy TOPSIS Online publication date: Tue, 13-Aug-2019
by P. Manivel; Rajesh Ranganathan
International Journal of Services and Operations Management (IJSOM), Vol. 33, No. 4, 2019
Abstract: This article investigates the significance of supplier selection process in hospital pharmacy. Normally, high quality services, inventory and customer satisfaction is influenced mostly by the supplier selection criteria such as cost, delivery of the product, service, flexibility with the consumer, etc. The uncertainty during supplier selection could be handled by MCDM techniques. A methodology is developed to analyze the qualitative and quantitative variables involved in the supplier selection process and it is illustrated with the case study of a hospital pharmacy. This paper analyze the alternatives, criteria and sub criteria of the supplier selection process by multi criteria decision making approach of fuzzy analytic heuristic process (FAHP) and fuzzy technique for order of preference by similarity to ideal solution (FTOPSIS) methods. Finally compare the results obtained by FAHP and FTOPSIS methods and select the appropriate supplier which helps to improve the efficiency of the pharmacy.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Services and Operations Management (IJSOM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook