Transient analysis of an M/M/c queuing system with retention of reneging customers Online publication date: Fri, 06-Sep-2019
by Rakesh Kumar; Sapana Sharma
International Journal of Operational Research (IJOR), Vol. 36, No. 1, 2019
Abstract: In this paper, we study the transient behaviour of an M/M/c queuing system with reneging and retention of reneging customers. The probability generating function technique along with Bessel function properties is used to derive the time-dependent state probabilities explicitly. The transient behaviour of system size probabilities, the expected system size, the average reneging rate, and the average retention rate is studied with the help of a numerical example.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Operational Research (IJOR):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com