Organisational effectiveness in Hong Kong higher education: implications for human resource management and development
by J.S. Pounder
International Journal of Human Resources Development and Management (IJHRDM), Vol. 2, No. 3/4, 2002

Abstract: Organisational self-assessment is a popular quality assurance mechanism in higher education but self-assessment exercises tend to rely on criteria that are both subjective and untested. This paper describes a Hong Kong study that attempted to produce more objective assessment criteria through the development of organisational self-assessment scales for Hong Kong higher education organisations. A modified version of the behaviourally anchored rating scales (BARS) procedure resulted in four organisational effectiveness scales capable of producing valid and reliable ratings for higher educational organisations in Hong Kong. The nature of the scales highlighted human resource management and development issues that are current in Hong Kong higher education.

Online publication date: Mon, 18-Aug-2003

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