Business process risk management at aviation university to support sustainable strategy: developing a framework for ESTU ATO with integration document analysis, descriptive analysis and flow chart
by Ayse Kucuk Yilmaz
International Journal of Sustainable Aviation (IJSA), Vol. 5, No. 4, 2019

Abstract: Sustainability and continuous improvement are a vital part of sustainable process management. Process risk management is not a one-time application as ad-hoc style. Which aims to ensure optimisation of process. All processes in the aviation sector have significant difficulties to manage risks. Aviation universities training process design and sustainability management of the designed process. The process cannot give optimum results without both the adoption, commitment, decision and resource allocation by management. This research presents developed framework models. Integration of both descriptive analysis, flow chart and document analysis has been used as research methodology. Presented models aims to be 'common' handbook for both operation and training models in accordance with the aviation regulations and requirements. These models designed as able to be adapted for process which is in flight training departments of any aviation university. This research will useful for both improve and maintain flight operation and training process with sustainable quality.

Online publication date: Sat, 22-Feb-2020

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