Growth management of service- and technology-based firms in sparsely populated areas Online publication date: Mon, 04-Oct-2021
by Matti Muhos; Kai Hänninen; Kati Vehmas; Martti Saarela
International Journal of Management and Enterprise Development (IJMED), Vol. 20, No. 2, 2021
Abstract: The aim of this study was to clarify growth management of service- and technology-based firms in sparsely populated areas (SPAs). This retrospective multiple case study reached this aim by investigating owner-managers' experiences from the early growth process and by reflecting on these experiences through the meta-analytical management priority framework. The contextual management priorities were visited from the perspectives of service- and technology-based companies in SPAs. The owner-managers of service- and tech-based firms paid primary attention to three shared priorities: human resources, the development of services/products and organisational design, but in a different order and with context-specific characteristics. In service-based firms, owner-managers' primary attention was on human resource management; meanwhile, the attention of owner-managers was primarily on the development and delivery of products/technology.
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