A benchmark for managerial effectiveness
by L.F. 'Bill' Zimmermann, J.J. Chanaron, Leslie Klieb
International Journal of Human Resources Development and Management (IJHRDM), Vol. 7, No. 2, 2007

Abstract: This study presents a tool to gauge managerial effectiveness in the form of a questionnaire that is easy to administer and score. The instrument covers eight distinct areas of organisational climate and culture of management inside a company or department. Benchmark scores were determined by administering sample-surveys to a wide cross-section of individuals from numerous firms in Southeast Louisiana, USA. Scores remained relatively constant over a seven-year timeframe. Techniques for using the benchmark by practitioners are discussed.

Online publication date: Mon, 19-Mar-2007

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