Systematic review of emotional intelligence in virtual teams
by Anu Singh Lather; Simran Kaur
International Journal of Public Sector Performance Management (IJPSPM), Vol. 11, No. 2, 2023

Abstract: The EI literature is still at nascent stage in explaining the impact of emotional intelligence on virtual team performance. Members of the global virtual team infrequently involve in face-to-face interaction with each other and therefore face challenges that do not relate to the traditional team. Thus the purpose of this paper is to review and reconcile the papers related to Effect of EI on virtual teams of service representatives. This literature review analysed the relationship between effects of emotional intelligence on performance of virtual teams. This paper further examines the quality and scope of current research studies related to the importance of EI in virtual teams. This study is based on preferred reporting items for systematic reviews and meta-analyses (PRISMA) guidelines. Eighteen relevant primary studies published since the year 2000 were identified and analysed. These studies emphasised the relationship between EI and the performance of virtual teams, although there is a dearth of quality research study specifically, experimental and longitudinal studies, which impedes a better understanding of the underlying theory of EI in virtual team members.

Online publication date: Tue, 21-Mar-2023

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Public Sector Performance Management (IJPSPM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com