Artificial neural network to develop loan default predicting model using social media data: a case study of online peer to peer lending
by Taufik Faturohman; Muhammad Abdullah Hamzah Syaiful Mukminin; Sudarso Kaderi Wiryono; Gun Gun Indrayana; Raden Aswin Rahadi; Kurnia Fajar Afgani
International Journal of Monetary Economics and Finance (IJMEF), Vol. 16, No. 3/4, 2023

Abstract: Online Peer-to-Peer Lending has been growing rapidly in Indonesia. A system called credit scoring, delineated by a high non-performing financing (NPF) indicator, is considered an important tool used by financial institutions to address concerns and evaluate loan applicants. To enhance credit scoring models, social media data is added to increase the predictability rate on credit scoring models. This paper evaluates credit scoring models using artificial neural networks (ANNs) method with multilayer perceptron (MLP) approach. Inclusion of social media data resulted in increases in the predictability rate by 15.8%, to 98.3%. Our results suggest that social media data addition improves efficiency and healthier portfolios in the alternative financing industry.

Online publication date: Tue, 04-Jul-2023

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