Analysis of supply chain complexity dimensions across three industries
by Niyanta Mehra; Aakriti Khurania; Kshitij Rastogi; Suresh Kumar Garg
International Journal of Services and Operations Management (IJSOM), Vol. 46, No. 1, 2023

Abstract: Majority of literature available on complexity in supply chain considers numerous parameters to devise management techniques. However, many of these parameters do not affect the result and can make the analysis overly complicated. This paper attempts to build a framework to study the relative significance of these complexity dimensions. A 3-tier hierarchy of complexity dimensions is proposed and mapped, on the basis of intensity and ease of management, on a 5-point scale. To holistically understand the nature of supply chain complexity, the sub-sub-dimensions are mapped and analysed for three industries: automobile, garment and petrochemical. Understanding these complexities open avenues for better supply chain management.

Online publication date: Fri, 15-Sep-2023

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