Decision support tools for product customisation: an in-depth review Online publication date: Wed, 07-Feb-2024
by Carter Powell; Sheng Yang
International Journal of Manufacturing Research (IJMR), Vol. 19, No. 1, 2024
Abstract: Product customisation has grown in popularity in recent decades with the advent of Industry 4.0 technologies and other advanced manufacturing tools. Decision support systems can play an important role in the early planning stages of the customisation process to assist companies in selecting strategies for customisation and guide them through the product design process. Such decision support tools must take into consideration many factors relating to the capabilities and goals of the company, the market, and the product being offered. The focus of this paper is to identify the different types of customisation strategies that a firm can pursue, highlight the key factors of success in offering customisation and review decision support tools for deciding to customise, selecting a customisation strategy and for the design customisation process. This paper culminates with a proposed framework for a decision support tool for automatic matching of customisation needs and services. [Submitted 7 October 2022; Accepted 15 August 2023]
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Manufacturing Research (IJMR):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook