New approach of lean management concept: procedure and practical case in the automotive sector Online publication date: Thu, 22-Feb-2024
by Abdelouahed Boutayeb; Abdelali Ennadi; Abderrahim Chamat; Abdelhamid Touache; Abderrazak Boumane
International Journal of Services and Operations Management (IJSOM), Vol. 47, No. 1, 2024
Abstract: Market requirements and product diversity call for a lean approach that allows companies to meet customer requirements in terms of quality, cost and lead time. Lean management (LM) is based on the evolution of the culture and the deployment of tools to improve and optimise industrial performances. The objective of this paper is to present the impact of the deployment of LM on the working environment and the health of workers during a change or improvement of the process. This paper presents a new concept of continuous improvement which takes into consideration high performance improvement based on a new overall equipment effectiveness indicator. This new approach allows taking into consideration all the performance factors by treating non-conformities or non-quality, all types of non-value added (NVA), and improving the social and organisational side 'ergonomic, safety, environment'. A practical case was studied will allow validating our new approach.
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