How does strategic planning-linked leadership and management process affect hospitals' performance? Online publication date: Mon, 11-Mar-2024
by Fahmi Natigor Nasution; Erlina; Yeni Absah; Rujiman Rujiman
International Journal of Product Lifecycle Management (IJPLM), Vol. 15, No. 3, 2024
Abstract: This study examines the effect of strategic planning on the relationship of leadership and management processes on hospital performance. This study uses a quantitative method with a total of 582 respondents which were selected using a convenience sampling technique. The collected data are analysed using AMOS structural equation model (SEM). The findings demonstrated a substantial correlation between leadership and management process and performance. On the other hand, the management process has a favourable impact while the leadership variable has a negative impact on performance. Moreover, the association between management process and performance is significantly impacted by a moderating variable of strategic planning, although the relationship between leadership and performance is not much impacted. Specifically for the health industry, this research advances TQM performance and practices.
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