The design and use of performance management systems in China's innovative start-ups using GLOBE cultural and leadership elements: a proposed conceptual framework Online publication date: Tue, 26-Mar-2024
by Clarence Hung; A.K. Siti-Nabiha
International Journal of Business Excellence (IJBEX), Vol. 32, No. 4, 2024
Abstract: The purpose of this paper was to develop a conceptual framework to examine the 'type' and 'design and use' of performance management systems (PMSs), including the influence of 'national culture' and 'leadership behaviours' on PMSs in China's innovative start-up companies. The proposed conceptual framework was developed based on extensive analysis of the literature, and the utilisation of the GLOBE cultural theory to explain the attributes, behaviours and practices of Chinese start-up managers. It is believed that these characteristics influence the start-up managers' decision-making regarding how to manage and control their organisations. The cultural dimension scores were used to analyse manager behaviours, and three theoretical propositions were derived from the conceptual framework. The propositions and framework developed can contribute to the body of knowledge on PMSs in small, technology-based, non-Western organisations, specifically innovative start-ups in China.
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