Explore how perception of emotional blackmail affects users to withdraw from online communities: a role of psychological stress Online publication date: Mon, 10-Jun-2024
by Thuy Dung Pham Thi; Nam Tien Duong
International Journal of Learning Technology (IJLT), Vol. 19, No. 2, 2024
Abstract: This study attempts to analyse the correlation between the perception of emotional blackmail and the tendency to withdraw from the online community, using the psychological stress of the online communities as a moderator and mediator to further analyse the interaction between the three variables. A total of 483 valid questionnaires from internet community members were collected. Besides, the scale items for the three variables were developed. SPSS 20.0 and PROCESS were used for statistical analysis to test all the hypotheses. The findings showed that the perception of emotional blackmail and the psychological stress have a partially significant positive correlation with the tendency to withdraw from the communities. Moreover, psychological stress has a mediating effect but no moderating effect on the perception of emotional blackmail and the tendency to withdraw from the communities. The findings can guide online community operators in understanding user needs for sustainable community development.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Learning Technology (IJLT):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook