Transformation of workplace learning after the pandemic in Indonesia: middle-aged employees' experiences
by Gita Aulia Nurani; Ya-Hui Lee
International Journal of Mobile Learning and Organisation (IJMLO), Vol. 18, No. 3, 2024

Abstract: This study aimed to explore middle-aged transformation related to implementing workplace learning during the pandemic. This study utilised semi-structured in-depth interviews by the qualitative phenomenological methodology. The participants are middle-aged employees from national or multinational companies who used offline learning before the pandemic and then transformed to online learning. Results mention that middle-aged employees face some difficulties when they use online learning tools: they need more time to adapt to the technology features, keep a mindset as independent learners, feel exhausted easily, have less engagement with facilitators, and struggle to find an effective learning method. The findings identified five stages of workplace learning techniques that combine online and offline strategies to overcome these situations: the initial phase, establishing a framework, using online quizzes for learning evaluation, conducting offline learning for practical skills, and using coaching or mentoring to mature personal values.

Online publication date: Fri, 05-Jul-2024

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