Enabling technologies in supply chain operations: an examination of smart technologies on supply chain performance with moderation of virtual reality
by Yajun Cheng
International Journal of Electronic Business (IJEB), Vol. 19, No. 3, 2024

Abstract: Smart technologies play an essential role in revolutionising the supply chain industry by bringing myriad benefits that enhance efficiency, transparency, and competitiveness. Smart technologies empower corporates to optimise supply chain operations, reduce costs, improve customer satisfaction, and stay ahead of the competition to win over the market. This study reveals the impact of certain smart technologies (i.e., the Internet of Things, artificial intelligence, blockchain technologies, cloud computing, and supply control towers) on supply chain performance (SCP) with mediating of virtual reality (VR) based on resource dependence theory (RDT). First, the study affirmed a positive connection between five smart technologies on SCP. Second, it is revealed that virtual reality capability moderates the correlation between the connection of smart technologies and corporates' SCP. This study endows with insights into smart technologies on how they may optimise SCP by utilising various technologies in supply chain operation, including the Internet of Things, artificial intelligence, blockchain technologies, cloud computing, and supply control towers along with virtual reality. Besides, this study provides several interesting implications for management along with future directions for worldly scholars to carry out similar studies with the Chinese market and across the globe for additional validations.

Online publication date: Fri, 05-Jul-2024

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Electronic Business (IJEB):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com