The relationship between knowledge-oriented leadership, conflict, and knowledge hiding: empirical research in banking Online publication date: Fri, 27-Sep-2024
by Nam Nguyễn Kim; Nga Nguyễn Thị Hằng
International Journal of Knowledge-Based Development (IJKBD), Vol. 14, No. 3, 2024
Abstract: The aim of this study is to examine the relationship between knowledge-oriented leadership (KOL), conflict, and knowledge-hiding behaviour. Data was collected from employees working in the banking sector. Structural equation modelling (SEM) was used to test the research hypotheses. The results demonstrate the significant role of KOL in reducing task conflict and relationship conflict within the organisation. KOL also helps reduce knowledge-hiding behaviour through the mediating roles of task conflict and relationship conflict. Furthermore, task conflict directly and indirectly affects knowledge-hiding behaviour through the mediating role of relationship conflict. The research findings contribute significantly to both theoretical and practical aspects of knowledge management in the banking sector, within the context of a collectivist culture such as Vietnam.
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