Customer review summarisation based on generic wrapper and opinion mining Online publication date: Wed, 08-Jan-2025
by K. Priya; K. Dinakaran
International Journal of Advanced Intelligence Paradigms (IJAIP), Vol. 29, No. 4, 2024
Abstract: Now-a-days online shopping by customers is increasing day by day. Customers are having awareness in the case of buying products based on the features of the products. The features of the product may be model, colour, size, durability or price. The customer reviews or feedbacks based on the price of the products are collected from three different shopping websites and then consolidated and also ranked under a separate single website. The customer will be buying the product based on lowest price, which online shopping website is holding. Through this work customer can avoid confusion while shopping for products. Generic wrapper and VIPS techniques are used. These details can also be posted or shared in social networks webpages for customers convenience. Then the customers can maintain budget and preventing them from taking wrong decision during online shopping. Searching Time for product information under each website can be reduced for the customers.
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