Modelling e-business processes: a component-based simulation approach
by Pavel Albores, Peter Ball, Jill MacBryde
International Journal of Agile Systems and Management (IJASM), Vol. 2, No. 3, 2007

Abstract: With new and emerging e-business technologies to transform business processes, it is important to understand how those technologies will affect the performance of a business. Will the overall business process be cheaper, faster and more accurate or will a sub-optimal change have been implemented? The use of simulation to model the behaviour of business processes is well established, and it has been applied to e-business processes to understand their performance in terms of measures such as lead-time, cost and responsiveness. This paper introduces the concept of simulation components that enable simulation models of e-business processes to be built quickly from generic e-business templates. The paper demonstrates how these components were devised, as well as the results from their application through case studies.

Online publication date: Sun, 18-Nov-2007

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