A British and Italian case study on management philosophy
by Claudia Rasicci, Claudio Vignali
International Journal of Business and Globalisation (IJBG), Vol. 3, No. 2, 2009

Abstract: Six Sigma is a management philosophy that is strategic and disciplined, customer and process centric, data-driven, and represents a cross-functional approach to performance improvement aimed at the reduction of defects/errors from every product, process, and transaction. In this paper, a general introduction of the methodology is presented, including some basic characteristics, as the tools used for its development and the structure for its implementation. A comparison with other well known and recognised quality management systems has been done as well. In this second part, some of the most important cases of application of Six Sigma are presented.

Online publication date: Sun, 18-Jan-2009

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business and Globalisation (IJBG):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com