Process and content dimensions of Knowledge Management Strategy planning: an exploratory study
by G. Kannabiran
International Journal of Knowledge Management Studies (IJKMS), Vol. 3, No. 1/2, 2009

Abstract: Knowledge Management (KM) has emerged as a strategic imperative to improve organisational competitiveness. An effective KM strategy predicts successful exploitation of organisational knowledge. This research paper explores the KM strategy planning process through a case study of an Indian organisation involved in manufacturing of watches and jewellery. The present research reveals systematic approaches adopted for creating a vision, setting objectives and evolving a KM strategy would help organisations to achieve better implementation of KM strategy. Based on the research, a set of process and content variables are proposed, along with implications for practice and directions for further research.

Online publication date: Tue, 24-Feb-2009

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