Contribution of virtual teams to learning and knowledge generation in innovation-related projects Online publication date: Mon, 09-Mar-2009
by Eric Stevens, Hannu Karkkainen, Hannele Lampela
International Journal of Product Development (IJPD), Vol. 8, No. 1, 2009
Abstract: Virtual Teams (VTs), consisting of participants from many geographically distant subunits, or even belonging to many organisations and communicating mainly through ICT, are used for the purpose of sharing development costs and shortening the time to market. The paper analyses how a VT may facilitate or prevent learning, knowledge generation, and ideation processes in New Product/Service Development (NP/SD). First, the definition of VTs as a specific form of organisation is discussed. Then a review of what has been written about this kind of organisation is given, to provide a better understanding of how this organisational form may impact the NP/SD process. Given the fact that few studies have been produced on the topic, the main research areas requiring further investigations are identified. Managerial recommendations are offered as a conclusion.
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