Sustaining organisational development through knowledge management in the public sector
by Kongkiti Phusavat, Pornthep Anussornnitisarn, Phakamard Patthananurak, Tauno Kekale, Petri Helo
International Journal of Sustainable Economy (IJSE), Vol. 2, No. 1, 2010

Abstract: The study focuses on the importance of knowledge management or KM on sustaining continuous performance improvement in the public sector. From the top management at the Office of the Public Sector Development Commission, KM represents a critical success factor in driving high performance (e.g. responsiveness, efficiency, productiveness and flexibility), and sustainable improvement into public agencies. The surveys are distributed to Chief Knowledge Officer to help assess current KM practices in public agencies, to identify roadblocks for KM deployment and to pinpoint potential plans and initiatives to ensure that KM can be effectively integrated into public agencies. The overall finding shows that the use of information and communication technology has become an integral part of governmental operations. Nevertheless, the findings reveal several serious issues, especially a lack of awareness on possibly using external knowledge and of linking KM with performance measurement and analysis. Future plans are proposed to help overcome these barriers.

Online publication date: Thu, 03-Dec-2009

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Sustainable Economy (IJSE):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com