Users' experiences with e-voting: a comparative case study
by Anne-Marie Oostveen, Peter Van den Besselaar
International Journal of Electronic Governance (IJEG), Vol. 2, No. 4, 2009

Abstract: A system for electronic voting (e-voting) was developed and tested in 14 field studies. This enabled us to investigate the actual experiences of users when deploying this type of e-governance technology. Are users satisfied with e-voting technology and its usability? Do social groups have different opinions and use of the technology? Does this relate to a digital divide? Will e-voting technology result in increasing voter turnout? We identified serious risks of adoption of e-voting systems for the democratic process, and the assumption that e-voting will increase overall voter turnout is not supported by our research.

Online publication date: Sun, 20-Dec-2009

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