Enhancing communications in developing countries using SMS technology: the case of agricultural value chains in Cambodia
by Robert Fitzgerald, John Spriggs, Nou Keosothea
International Journal of Continuing Engineering Education and Life-Long Learning (IJCEELL), Vol. 20, No. 1, 2010

Abstract: This paper reports on a pilot project that was undertaken in 2006 to develop the use of SMS technology to enhance communication in agricultural value chains in Cambodia. The project worked closely with farmers, traders, silo managers and Ministry of Commerce officials to develop an electronic marketing communication system (EMCS) based on text messaging. The EMCS demonstrated a successful proof-of-concept and showed SMS as a robust and cost-effective technology. Future projects will explore the wider scale implementation of this SMS system in Cambodia and address the broader issues of cost, training and user literacy levels.

Online publication date: Tue, 16-Feb-2010

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