A multi-criteria decision making methodology for the selection of reverse logistics operating modes
by P. Sasikumar, A. Noorul Haq
International Journal of Enterprise Network Management (IJENM), Vol. 4, No. 1, 2010

Abstract: Logistics plays an important role in business today. It is not possible to succeed in marketing, manufacturing or project execution without the logistics support. Customers expect logisticians to provide better transportation service, on time delivery, operational flexibility and reduced damage-in-transit. Manufacturing companies are under a great pressure to find the right solution to tackle these challenges. Reverse logistics (RL) is one type of logistics which plays an important part of supply chain management because of environmental legislation and increasing awareness among the customer. In order to concentrate on their core business operations and to achieve cost-efficiency and improve delivery performance, the companies have to choose appropriate operating modes for reverse logistics operations. There are three basic operating modes of reverse logistics for enterprise: self-support, joint venture and outsourcing. The objective of this paper is to efficiently assist the decision makers in determining the 'most appropriate' reverse logistics operating modes using multi-criteria decision making (MCDM) model. For this purpose analytic hierarchy process (AHP) is used as a MCDM methodology. Finally, an example has been illustrated to highlight the procedural implementation of the proposed model.

Online publication date: Thu, 05-Aug-2010

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Enterprise Network Management (IJENM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com