The impact of integrating enterprise resource planning systems with business intelligence systems on decision-making performance: an empirical study of the semiconductor industry
by Chung-Kuang Hou, K. Nadia Papamichail
International Journal of Technology, Policy and Management (IJTPM), Vol. 10, No. 3, 2010

Abstract: There is currently a trend for companies to invest in business intelligence (BI) systems and integrate them with their original enterprise resource planning (ERP) systems in order to enhance their management decision-making capability. Even though, much attention has been paid to decision-making benefits of integrated systems in practice, limited academic research has investigated the issue of decision-making improvement. Therefore, the motivation for this paper is to examine the impact of integrated ERP and BI (abbreviated as ERPBI) systems on decision making performance (DMP) and introduce a comprehensive measurement instrument for assessing that impact. A survey was conducted involving 108 companies in the semiconductor industry in Taiwan. The results of the survey indicate firstly, that ERPBI system usage in organisations is positively related to DMP. Secondly, organisations using ERPBI systems achieve higher levels of decision-making performance compared to organisations which only use ERP systems.

Online publication date: Fri, 06-Aug-2010

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Technology, Policy and Management (IJTPM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com