Determinants of user continuance intention to use e-government Online publication date: Sun, 13-Feb-2011
by Soud Mohammad Almahamid, Arthur C. McAdams
International Journal of Electronic Governance (IJEG), Vol. 3, No. 4, 2010
Abstract: This study empirically explores the determinants of user continuance intention to use e-government. A questionnaire was developed based on the e-government continuance to use literature. A convenient sample of Jordanian citizens was chosen. The results of data analysis revealed that the continuance intention to use e-government services is a function of perceived usefulness, perceived ease of use, PISE, and perceived information quality. This research has not taken into account the possibility of any intervening, mediating, and moderating relationships that influence the hypothesised relationships at the research model. This research gives policy makers and decision makers insight into improving continuance intention in e-government applications.
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