Conformance analysis on software development: an experience with process mining
by John Igor B. Da Cruz, Duncan D. Ruiz
International Journal of Business Process Integration and Management (IJBPIM), Vol. 5, No. 2, 2011

Abstract: Software organisations are investing more and more time and resources in their development processes. Conformance analysis is considered an important issue concerning process improvement initiatives. Process mining can be a valuable tool to gather data from event logs produced by management tools for software development environments. Process analysts can use the information obtained to quantify the correspondence between the process models and the real execution. This work discusses the issues concerning process mining in the context of software development processes. We also report an exploratory case study that takes activity records from a software maintenance project in a large software operation. The results were useful to an exploratory analysis as well as to examine the issues involved in the knowledge discovery process in this type of environment.

Online publication date: Wed, 18-Mar-2015

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