An extended group decision-making model for personnel performance evaluation Online publication date: Sat, 28-Feb-2015
by Mohammad Anisseh, Rosnah bt Mohd Yusuff, Mohammad Reza Shahraki, Fazlollah Basmenj Agamohamadi
J. for International Business and Entrepreneurship Development (JIBED), Vol. 5, No. 4, 2011
Abstract: Appraisal of employee performance is among the most controversial management practices. Although many organisations have implemented formal procedures for evaluating their employees, the level of dissatisfaction with this process among both managers and employees has remained high. In this paper, the personnel performance evaluation is seen as a group decision-making problem. Accordingly, personnel will be assessed from different aspects (top-down, bottom-up and peripheral manner of appraisal, as well as the information from the viewpoints of employees themselves). This paper implements group TOPSIS and Borda methods for personnel performance evaluation based on assessors' viewpoint weights for heterogeneous group decision-making. The introduced methods have been used in the empirical study, and the results have been analysed.
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