Collective and proactive coping with time pressure at work: a case study among home-care workers
by Anna-Liisa Niemela, Kirsti Launis
International Journal of Human Resources Development and Management (IJHRDM), Vol. 4, No. 1, 2004

Abstract: Time pressure is often experienced as an individual problem requiring individual coping strategies. Our research studies time pressure as a historically constructed phenomenon and as a collective developmental challenge of controlling time. Our empirical case concerns the work of home-care workers on sauna-visiting day in an old people's home. The workers felt this work to be very busy and stressful. A historical analysis of the sauna-visiting day and an empirical analysis showed the contradictions in this activity. By developing their work collectively with the taxi driver who provides transportation for the sauna clients, the home-care workers succeeded in coping proactively with the time pressure on sauna-visiting day.

Online publication date: Mon, 10-May-2004

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