Categorisation of process improvement models from a conceptual perspective Online publication date: Sun, 30-Nov-2014
by Shye-Nee Low; Shahrul Kamaruddin; Ishak Abdul Azid
International Journal of Process Management and Benchmarking (IJPMB), Vol. 5, No. 1, 2015
Abstract: This study identified and categorised existing improvement models used in process improvement. Numerous improvement models have been built to aid in the selection of solutions to process improvement. In this study, the process improvement models derived from the literature review were summarised under the following categories: subjective, methodological, and combinational models. Each category was found to have its own strengths and weaknesses. To address the weaknesses, future trends for model development were proposed.
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