Online students' attitudes towards rapport-building traits and practices
by Robert Wright; Greg Jones; Adriana D'Alba
International Journal of Innovation and Learning (IJIL), Vol. 17, No. 1, 2015

Abstract: This research utilised both standard quantitative measurements and established qualitative scaling methods to identify student attitudes towards instructors' rapport-building traits and their preferences amongst instructors' rapport-building practices in online learning environments. The study employed a Likert-item assessment of learners' attitudes, the identification and prioritisation of learner preferences through pairwise comparisons, and semi-structured interviews that provided richer, more detailed information. Findings indicated a strong preference for instructor-based traits and practices over pedagogically-based ones. These traits and practices loaded into the components of social presence, enjoyable interaction, and personal connection.

Online publication date: Wed, 21-Jan-2015

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