Consumer protection: a licensing or seal-of-approval system? The case of Dutch small consumers of electricity Online publication date: Mon, 19-Dec-2005
by E.F. Ten Heuvelhof, Helen D. Stout
International Journal of Technology, Policy and Management (IJTPM), Vol. 5, No. 3, 2005
Abstract: In order to implement the EU Electricity Directive (96/92), The Netherlands completely opened its electricity market last 1 July 2004. From then on, small consumers became free to select the supplier of their choice. The question this article examines is whether a licensing system best reflects the special nature of the electricity industry, given the institutional transformation it has undergone and is still undergoing. The authors argue that a seal-of-approval system would reflect it better.
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