The study on firm acceptance of cloud service introduction from the innovation diffusion theory
by Ming-Kuen Chen; Yen-Ling Lin; Wei-Chih Huang
International Journal of Applied Systemic Studies (IJASS), Vol. 7, No. 1/2/3, 2017

Abstract: This study combines the technology acceptance model and innovation diffusion theory and probes the acceptance of cloud computing services introduced in firms through the use of pre-decision, in-decision and post-decision stages. Based on this framework, the researcher attempts to identify whether the different stages of cloud service introduction will be influenced by cost, security, service continuity/completeness, perceived usefulness, perceived ease of use and compatibility. This study treats the information technology industry, in which there is an urgent demand for information applications, as the subject. Using a literature review and expert interviews, a questionnaire scale is constructed, and the researcher then conducts a questionnaire survey. According to the research findings, obtained using the process-oriented innovation diffusion theory and the technology acceptance model, cloud service cost, security and service continuity/completeness will influence the stages of cloud service introduction in the information technology industry.

Online publication date: Tue, 02-Jan-2018

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