Contributions of the activity theory to analyse disturbances in organisations: the case of solid waste management within a university hospital
by Marcio Pascoal Cassandre; Carine Maria Senger; Marco Antonio Pereira Querol
International Journal of Learning and Change (IJLC), Vol. 10, No. 4, 2018

Abstract: Dilemmas, conflicts, disturbances, and contradictions are constantly manifested in organisational environments, which stimulate changes and learning. In order to comprehend the historical and systemic origins of these events, it is necessary to research theoretical and methodological frameworks aiming at avoiding the misunderstanding of them as individual, shortsighted and superficial. This study's objective is to identify and analyse disturbances and contradictory manifestations in organisational management. The development of this method is based on the Cultural-Historical Activity Theory, which was empirically applied in the activity of solid waste management of a university hospital. It was possible to analyse the existent disturbances between the ideal disposals of hospital residues and how the community has been discarding them. Therefore, it is necessary to understand that the analysis of the disturbances needs to precede the identification of the main hypothesis that causes the contradictions through the recuperation of the main historical changes occurred.

Online publication date: Mon, 22-Oct-2018

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