Title: Selecting a robust decision making method to evaluate employee performance

Authors: M. Haddad; D. Sanders; N. Bausch

Addresses: School of Mechanical and Design Engineering, Anglesea Building, Anglesea Road, Portsmouth PO1 3DJ, UK ' School of Mechanical and Design Engineering, Anglesea Building, Anglesea Road, Portsmouth PO1 3DJ, UK ' School of Energy and Electronic Engineering, Anglesea Building, Anglesea Road, Portsmouth PO1 3DJ, UK

Abstract: This paper investigates how to select a robust decision making method to evaluate employee performance. Two multiple criteria decision making (MCDM) methods are considered for the evaluation of US coast guard officers. Sensitivity analysis is conducted to understand the nature of uncertainty in evaluation criteria and employee performance. Outcomes from this analysis provide an understanding of the most critical factors governing the evaluation. MCDM methods dealing with discrete sets of alternatives are considered. The stability of two MCDM methods' outcomes are compared and the method with the most stable outcome is recommended. The minimum percentage change in criteria weights and performance scores required to alter the outcome of the evaluation is calculated. An MCDM method is recommended based on a best compromise in minimum percentage change required in inputs to alter the outcome of a method.

Keywords: employee performance; decision making; evaluation; sensitivity; stability.

DOI: 10.1504/IJMDM.2019.102646

International Journal of Management and Decision Making, 2019 Vol.18 No.4, pp.333 - 351

Received: 08 Nov 2018
Accepted: 16 Jan 2019
Published online: 30 Sep 2019 *

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