Title: The impact of knowledge management on firm performance: direct impact vs. the mediating impact of strategic human resource practices: an empirical case study

Authors: Ali Rezaei; Reza Shirani

Addresses: Department of Management, Abadeh Branch, Islamic Azad University, Abadeh, Iran ' Department of Management, Abadeh Branch, Islamic Azad University, Abadeh, Iran

Abstract: The objective of this paper is to investigate the impact of knowledge management (KM) on firm performance both directly and via the mediating effect of strategic human resource practices in National Iranian Drilling Company (NIDC) as an empirical case study. Structural equation modelling (SEM) method is used to test the hypotheses on a sample of 256 employees at the NIDC. The results indicate that KM influences firm performance both directly and via the mediating effect of strategic human resource practices including staffing, training, participation, performance appraisal and compensation.

Keywords: knowledge management; firm performance; strategic human resource practices.

DOI: 10.1504/IJSOM.2019.103994

International Journal of Services and Operations Management, 2019 Vol.34 No.4, pp.536 - 553

Received: 31 Mar 2017
Accepted: 06 Nov 2017
Published online: 05 Dec 2019 *

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