Title: Networkcentric healthcare: applying the tools, techniques and strategies of knowledge management to create superior healthcare operations

Authors: Dag Von Lubitz, Nilmini Wickramasinghe

Addresses: MedSMART, Inc., Ann Arbor, MI 48904, USA and HG&GA Dow College of Health Sciences, Central Michigan University, Mt. Pleasant, MI 48804, USA. ' Center Management Medical Technology, Stuart Graduate School of Business, Illinois Institute of Technology, Chicago, IL 60661, USA

Abstract: The proliferation of Information Computer and Communication Technologies (IC²T) throughout the business environment has led to exponentially increasing amounts of data and information. Although these technologies were implemented to enhance and facilitate superior decision-making, the reality is information overload. Knowledge Management (KM) is a recent management technique designed to make sense of this information chaos. Critical to knowledge management is the application of IC²T. This paper discusses how effective and efficient healthcare operations can ensue through the adoption of a networkcentric healthcare perspective that is grounded in process-oriented knowledge generation and enabled through World Healthcare Information Grid (WHIG).

Keywords: knowledge management; KM; healthcare management; healthcare operations; healthcare doctrine; e-health; networkcentric healthcare; healthcare technology; germane knowledge; information asymmetry; ICT.

DOI: 10.1504/IJEH.2006.010429

International Journal of Electronic Healthcare, 2006 Vol.2 No.4, pp.415 - 429

Published online: 21 Jul 2006 *

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