Title: Business process risk management at aviation university to support sustainable strategy: developing a framework for ESTU ATO with integration document analysis, descriptive analysis and flow chart

Authors: Ayse Kucuk Yilmaz

Addresses: Faculty of Aeronautics and Astronautics, Eskisehir Technical University (ESTU) Eskisehir, Turkey

Abstract: Sustainability and continuous improvement are a vital part of sustainable process management. Process risk management is not a one-time application as ad-hoc style. Which aims to ensure optimisation of process. All processes in the aviation sector have significant difficulties to manage risks. Aviation universities training process design and sustainability management of the designed process. The process cannot give optimum results without both the adoption, commitment, decision and resource allocation by management. This research presents developed framework models. Integration of both descriptive analysis, flow chart and document analysis has been used as research methodology. Presented models aims to be 'common' handbook for both operation and training models in accordance with the aviation regulations and requirements. These models designed as able to be adapted for process which is in flight training departments of any aviation university. This research will useful for both improve and maintain flight operation and training process with sustainable quality.

Keywords: aviation university; business process risk management; flight training; Approved Training Organization; ATO; document analysis; descriptive analysis; conceptual framework model; flow chart; risk management; aviation management; R&D; sustainability management.

DOI: 10.1504/IJSA.2019.105233

International Journal of Sustainable Aviation, 2019 Vol.5 No.4, pp.277 - 297

Received: 19 Jun 2019
Accepted: 09 Jul 2019
Published online: 22 Feb 2020 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article