Title: Case study of prioritisation of information communication technologies in family small medium enterprises - using the analytic hierarchy process

Authors: Seyed Kaveh Jamali; Behrang Samadi; Seyed Amirhossein Mousavi; Hamed Hakimian

Addresses: Faculty of Management, Multimedia University (MMU), Malaysia ' Faculty of Business, Asia Pacific University of Technology and Innovation (APU), Malaysia ' Faculty of Business, Asia Pacific University of Technology and Innovation (APU), Malaysia ' Graduate School of Management, University Putra Malaysia (UPM), Malaysia

Abstract: This study limits the information communication technologies (ICTs) to the most appropriate one in the context of family small medium enterprises (SMEs), in terms of fulfilling their distinct needs and objectives. The purpose of the study is to explore the most appropriate ICT in family SMEs. In this way, the related ICTs used in the context of SMEs are evaluated based on the specific needs and objectives of family SMEs. The findings show that internet/website is the most appropriate ICT in family SMEs, particularly in Iran.

Keywords: family SMEs; information communication technology; ICT; analytic hierarchy process.

DOI: 10.1504/IJFBRD.2020.111446

International Journal of Family Business and Regional Development, 2020 Vol.1 No.1, pp.81 - 99

Accepted: 03 Jun 2017
Published online: 27 Nov 2020 *