Title: Employee engagement and its predictors: literature review and a proposed model
Authors: Raminderpreet Kaur; Gurpreet Randhawa
Addresses: University Business School, Guru Nanak Dev University, Amritsar, Punjab, India ' University Business School, Guru Nanak Dev University, Amritsar, Punjab, India
Abstract: Success stories of burgeoning business organisations have been made possible by the contributions of engaged employees. Engaged employees express themselves physically, emotionally, and intellectually while performing their roles in the organisation. This study endeavours to examine the concept of employee engagement through literature review. In addition, the study endeavours to identify the key predictors of employee engagement. Based on a review of existing literature, six hypotheses have been posited which show the relationship between employee engagement and its predictors. Also, the study advances a theoretical model depicting predictors of employee engagement which include leadership behaviour, organisational culture, work-life balance, and rewards and recognition. The findings of the present study have practical implications for human resource managers through formulating and implementing human resource policies, strategies, and practices for enhancing employee engagement of the employees.
Keywords: predictors; employee engagement; leadership behaviour; organisational culture; work-life balance; rewards and recognition; model.
International Journal of Business and Globalisation, 2020 Vol.26 No.4, pp.390 - 406
Received: 09 Apr 2019
Accepted: 05 Dec 2019
Published online: 07 Dec 2020 *