Title: Re-thinking balanced scorecard as organisational strategy performance management and measurement

Authors: Monday Osemeke

Addresses: Department of Business Administration, Samuel Adegboyega University, Ogwa, Edo state, Nigeria

Abstract: This study focused on designing effective performance management structure continuously premeditated standpoints of balanced scorecard model. The paper's objective complements expounding illusion of performance measurement as espoused by eminent scholars. The varied nature of the literature assessment which was separated into sections is suggestive of the abundance and usefulness of performance measurement; thus its improvement would be adequately understood. The starting-points of all performance measurement initiatives were succinctly studied; then evaluation of performance measurement frameworks was performed; concise examination of the performance management systems and theoretical evaluation of the developing performance measurement. This paper revealed that application of a balanced scorecard in organisations involving the entire overhaul of the existing control system and its implementation is a costly task. Based on the exploratory methodology adopted by this study, some further research areas are recommended.

Keywords: balance scorecard; organisational strategy; performance management; performance measurement; performance; exploratory research; methodology; research areas; strategic issues.

DOI: 10.1504/IJBPIM.2020.113113

International Journal of Business Process Integration and Management, 2020 Vol.10 No.1, pp.42 - 50

Received: 03 Sep 2019
Accepted: 02 Nov 2019
Published online: 19 Feb 2021 *