Title: Linking social disruption and firm performance

Authors: Satyendra Kumar Sharma; Saurabh Chadha; Himanshu Seth

Addresses: Department of Management, New Academic Building, BITS Pilani, Rajasthan, PIN-333031, India ' Department of Management, BITS Pilani, Pilani Campus, Rajasthan, 333031, India ' BITS Pilani, Pilani Campus, 3113, Malviya Bhavan, C Block, Rajasthan 333031, India

Abstract: Traditionally the companies were focused on cost reduction by compromising its payoffs to maximise the entire supply chain's profit and its sustainability. Nevertheless, a new concept of socially responsible supply chains can overcome the limitations of traditional model and enhance the company's performance in consideration to triple bottom line approach. Most of the studies done empirically investigates and provide a conceptualised framework on supply chain sustainability but a dearth of studies impacting the socially responsible supply chain effect on the performance of firm, financially as well as socially creates a need of more research in this area. This study focused on four different events of social issues that hampered the company's performance in terms of share prices, revenues, profits and overall image in the eyes of stakeholders. The study includes qualitative as well as quantitative analysis to know the impact of social issues on supply chains leading to disruptions.

Keywords: supply chain management; sustainability; event study; firm performance; social issues.

DOI: 10.1504/IJPMB.2021.113742

International Journal of Process Management and Benchmarking, 2021 Vol.11 No.2, pp.200 - 219

Received: 08 Aug 2018
Accepted: 28 Sep 2018
Published online: 22 Mar 2021 *

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