Title: Accessibility of primary healthcare services at primary health centre level in northern and central zones of Odisha

Authors: Rachita Ota; Supriti Agarwal; Priti Ranjan Majhi

Addresses: Amity Business School, F-3 Block, Amity University Campus, Sector – 125 Noida – 201 313, Gautam Budh Nagar, U.P., India ' Amity Business School, F-3 Block, Amity University Campus, Sector – 125 Noida – 201 313, Gautam Budh Nagar, U.P., India ' Regional College of Management, Bhubaneswar, Plot No. GD 2/12 and 13, Chakadola Vihar, Chandrasekharpur, 751023, Odisha, India

Abstract: Healthcare services revolve around a major objective for providing equal distribution of quality health. Mostly basic healthcare services comprise primary healthcare services that play a major role in decreasing mortality level and major disabilities among patients. The objectives of this research paper are to study the accessibility of the healthcare services delivered at the primary health centre (PHC) level and to further analyse the disparity in the usage of the primary healthcare services in the identified districts of Odisha. The statistical tools like descriptive and inferential statistics were used to analyse the collected data. Even after major growth in the healthcare infrastructure, there still has been a subsequent discrepancy in the usage of the services which has impacted the vulnerable masses. Sensitivity analysis was also performed on three major services comprising of maternal and child healthcare, laboratory services, and labour room for healthcare services decision making.

Keywords: healthcare services; quality; primary health centre; PHC; healthcare disparity; Odisha; health; maternal care; child care; public healthcare; laboratory services; primary healthcare; accessibility.

DOI: 10.1504/IJMP.2021.116583

International Journal of Management Practice, 2021 Vol.14 No.4, pp.428 - 453

Received: 20 Mar 2020
Accepted: 02 Sep 2020
Published online: 28 Jul 2021 *

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